Clients should promptly notify any grievances to the Compliance Officer in writing, giving sufficient details to enable the Portfolio Manager to take necessary steps.
|Address||3rd Floor, Makhija Chambers, 196 Turner Road, Bandra (West), Mumbai - 400050, India|
|Telephone||+91 22 6688 6100|
The Compliance Officer, on receipt of any such grievances, shall take prompt action to redress the same. If the grievance persists, all claims and disputes arising out of or in connection with the Agreement or its performance shall be settled by arbitration by a sole arbitrator mutually acceptable to the parties. If the parties fail to agree on the appointment of a sole arbitrator within 30 days of the dispute being referred to arbitration, the sole arbitrator shall be appointed in accordance with the Arbitration & Conciliation Act, 1996 (as amended). The arbitration shall be governed by the provisions of the Arbitration & Conciliation Act, 1996 (as amended) and the seat and venue of the arbitration proceedings shall be Mumbai.
The Agreement with the Client shall be governed by, construed and enforced in accordance with the laws of India. Subject to the arbitration clause above, the courts of Mumbai shall have exclusive jurisdiction in respect of any claims or disputes arising out or in connection with the Agreement.
Investors can register/ lodge complaints online on the SCORES (SEBI Complaints Redress System) portal https://scores.gov.in/scores/Welcome.html